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Ethically Identifying, Correcting and Taking Responsibility for Healthcare Mistakes
Length: 1 Hour


This ethics program focuses on how both serious and minor mistakes happen in healthcare; how to prevent many common mistakes; and how to ethically handle situations when despite our best efforts mistakes occur.  A multidisciplinary review of healthcare ethics is included. The CCMC Code of Professional Conduct and the Social Work Code of Ethics will be referenced. 

This content is appropriate for beginner and intermediate levels.

Date of original program: 2/1/2021

Jennifer L. FitzPatrick, MSW, LCSW-C, CSP, Jenerations Health Education

Jennifer L. FitzPatrick, MSW, LCSW-C, CSP is the founder of Jenerations Health Education, Inc., a full service healthcare education organization. With over 20+ years experience in healthcare, Jennifer is also a gerontology instructor at Johns Hopkins University’s Certificate on Aging program. Her mission is to help healthcare organizations and professionals grow while empowering patients and their caregivers.

Jennifer appears frequently in the media and has been featured on ABC, CBS, NBC, Univision, Sirius XM and in Fast Company, Reader’s Digest, Forbes, U.S. News & World Report, The Huffington Post and many more. A member of the National Speakers Association, she is one of less than 800 Certified Speaking Professionals (CSP) worldwide. Her first book, Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One helps family caregivers and is also a resource for healthcare professionals who want to set better boundaries with patients.

Jennifer is primarily a keynote speaker at national conferences but also offers private programs to corporations, government and non-profit organizations For more information on keynote speaking, please click here.

When she’s not speaking and writing, Jennifer loves boating with her husband Sean. In nautical circles her claim to fame is being the Chesapeake Bay’s least talented first mate. Having grown up in the Philadelphia area, her secret talent is parallel parking.


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