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Smoother Sailing: Mastering Dementia Fluency in Health and Mental Health Settings


Residents with dementia lose the ability to communicate like the rest of us. If you want to better understand your resident, you must learn to become dementia fluent. This program will increase your understanding of what your resident is trying to tell you. It will also help you adjust your communication strategies so your resident better understands you.

Content Level: Beginner

Date of original program 1.13.2025

Stephanie Goldstein, FEC

Stephanie Goldstein, BSW, LBSW, has been in healthcare for more than 15 years.  Her experience includes both working directly with patients and as a manager in mental health and long term care. She is passionate about educating patients and families on options while promoting self-determination for those with complex physical, cognitive or mental health diagnoses.  A frequent guest lecturer for Johns Hopkins University’s Certificate on Aging program, she also loves teaching professionals about best practices in working with older generations. 


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