Recognizing and Responding To Burnout, Compassion Fatigue & Countertransference During A Healthcare Crisis
Compassion fatigue, burnout and countertransference have always existed. But this current healthcare crisis has cultivated an unprecedented climate of stress, uncertainty and truly daunting work conditions. These factors, combined with a real or perceived lack of patience and appreciation from those we serve lead to tremendously risky situations. How do you help a client or patient who is experiencing compassion fatigue, burnout and countertransference when they come to you for help? What do you do if you see it in yourself, a colleague or a manager? Join us for this candid discussion of how to handle such challenges during these extraordinary times.
This course is suitable for both beginning and intermediate levels. There is an introduction to compassion fatigue which is necessary and appropriate for beginners. It also applies to intermediate levels as it expands upon the introductory level, focusing it’s impact and relationship to Countertransference and impact on clients.
Stephanie Goldstein, BSW, LBSW, has been in healthcare for more than 15 years. Her experience includes both working directly with patients and as a manager in mental health and long term care. She is passionate about educating patients and families on options while promoting self-determination for those with complex physical, cognitive or mental health diagnoses. A frequent guest lecturer for Johns Hopkins University’s Certificate on Aging program, she also loves teaching professionals about best practices in working with older generations.