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Ethically Identifying, Correcting and Taking Responsibility for Healthcare Mistakes
Length: 1 hr 3 min


This ethics program focuses on how both serious and minor mistakes happen in healthcare; how to prevent many common mistakes; and how to ethically handle situations when despite our best efforts mistakes occur.  A multidisciplinary review of healthcare ethics is included. The CCMC Code of Professional Conduct and the Social Work Code of Ethics will be referenced. 

This content is appropriate for beginner and intermediate levels.

Date of original program: 12.10.2021

Joanna Frankel

Joanna Frankel is a graduate of Towson University with her Bachelors in both Psychology and Gerontology. Following, Joanna obtained her MSW from the University of Maryland School of Social Work with a clinical concentration and a focus in Aging. Since, Joanna has been working in the long-term care setting for over 15 years. Her experience includes directing the social work department in a 205-bed facility, with clients who have a variety of mental health issues, long term care needs, at end of life, on dialysis and who are ventilator dependent.  Additionally, Joanna is passionate about and has expertise in dementia, advance directives/end of life and mental health issues in the elderly. Furthermore, she has spent the last 10 years consulting in several nursing homes, educating social workers on the proper practices of long-term care while providing clinical supervision. Joanna has always educated interdisciplinary teams, patients and families on various topics on aging. When Joanna isn’t working, you can find her playing ball with her husband and 2 boys or at the nearest sushi restaurant.


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