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The New & Resistant Patient or Client: How to Acclimate
Length: 2:05
Change is hard. Change can be particularly difficult for seniors. Moving to a new home, preparing documents for end of life, and making healthcare decisions are challenging for the senior, the family and professionals. This seminar will focus on tips to assist the professional with:
- identifying resistance to change
- implementing strategies to ease resistance
- understanding why even positive change can cause extreme stress reactions
This interactive program will assist professionals to become more comfortable in working with and understanding resistant behaviors in their senior patients and clients.
Content Level: Beginner to intermediate
Date of original program: 12.3.2021
Stephanie Goldstein
Stephanie Goldstein, BSW, LBSW, has been in healthcare for more than 15 years. Her experience includes both working directly with patients and as a manager in mental health and long term care. She is passionate about educating patients and families on options while promoting self-determination for those with complex physical, cognitive or mental health diagnoses. A frequent guest lecturer for Johns Hopkins University’s Certificate on Aging program, she also loves teaching professionals about best practices in working with older generations.
