All professionals have encountered patients' families and caregivers that have been difficult to please despite our best efforts. Join us for this frank discussion on why some caregivers are more difficult to work with than others and how to identify them early on. Learn about the different types of difficult and challenging clients, families and caregivers. This seminar will also focus on how to maintain your sanity while achieving the best possible therapeutic outcomes in these cases
This course is suitable for both beginning and intermediate levels. There is an introduction to understanding clients and families and an overview which is necessary and appropriate for beginners. It also applies to intermediate levels expands upon the introductory level, focusing on different reasons and strategies for interacting with difficult and challenging patients and families.
Jenerations Health Education, #1494, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. Statue and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for 1 continuing education credit. Jenerations Health Education maintains responsibility for this course. ACE provider approval period: 01/26/2018-01/26/21.
Jenerations Health Education, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0130. Participants are granted 1Contact Hours of Continuing Education*Live, on-line, self-study
This program has been approved for Continuing Education for 1 total participant hours by NAB/NCERS—Approval # 20200715-1-A62901-DL
This program has been pre-approved by the Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code: I00037601 Approval Number 190002122: To claim these CEs, log into your CE Center account at www.ccmcertification.org
Jenerations Health Education, #1494, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Jenerations Health Education maintains responsibility for this course. ACE provider approval period: 01/26/2018-01/26/21. Social Workers completing this course receive 1 continuing education credit.
Jenerations is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. This is approved for 1 CEU.
Jenerations Health Education is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. Jenerations Health Education maintains responsibility for this program.
Participant is awarded 1Category I Maryland Social Work CEUs
|Dealing with Difficult and Challenging Family Members - Handout (985.5 KB)||Available after Purchase|
Stephanie Goldstein, BSW, LBSW, has been in healthcare for more than 15 years. Her experience includes both working directly with patients and as a manager in mental health and long term care. She is passionate about educating patients and families on options while promoting self-determination for those with complex physical, cognitive or mental health diagnoses. A frequent guest lecturer for Johns Hopkins University’s Certificate on Aging program, she also loves teaching professionals about best practices in working with older generations.
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