Image of Elder Speak: Effectively Communicating with Older Adults

Elder Speak: Effectively Communicating with Older Adults

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Mary Fridley
1 Hour
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  • Tue, Dec 10, 2019 - 12:00p to 01:00p EST


Communication is the foundation of a healthy working relationship. We need to know our clients in order to develop this relationship and build trust. This interactive program will allow participants to understand why communicating with older adults is different from communicating with younger adults. There are several aging processes that can interfere with communication. Participants will work on positive communication responses and gain he essential skills for successful communication with older adults.


This course is suitable for both beginning and intermediate levels. There is an introduction to communication techniques which is necessary and appropriate for beginners. It also applies to intermediate levels as it expands upon the introductory level, focusing on the differences in communication with senior and their younger counterparts and the impact it can have on a therapeutic relationship.


Social Work - New York

Jenerations Health Education, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0130. Participants are granted 1Contact Hours of Continuing Education*Live, on-line, self-study

Nursing Home Administrator

This program has been approved for Continuing Education for 1  total participant hours by NAB/NCERS—Approval # 20200325-1-A58623-DL


Certified Case Manager

This program has been pre-approved by the Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.  The course is approved for 1 CE contact hour(s).  Activity code: I00036190 Approval Number 190000715:   To claim these CEs, log into your CE Center account at

Social Work (ASWB)

Jenerations Health Education, #1494, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. Statue and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Jenerations Health Education maintains responsibility for this course. ACE provider approval period: 01/26/2018-01/26/21. Social Workers completing this course receive 1 continuing education credit.



Certified Dementia Practitioners

Jenerations is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. This is approved for 1 CEU.

Social Workers-Texas Jenerations Health Education is an approved continuing education provider by the Texas State Board of Social Work Examiners – Provider # 6859
Social Worker-Maryland

Jenerations Health Education is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. Jenerations Health Education maintains responsibility for this program.

Participant is awarded 1Category I Maryland Social Work CEUs



Mary Fridley's Profile

Mary Fridley Related seminars and products: 1


Mary is a Registered Nurse board certified in gerontology with more than 30 years experience in the geriatric health field. She has been a consultant to families, businesses, and care facilities as well as a successful caregiver advice columnist. She was a consultant for many years to the Anne Arundel County, MD Department of Aging and Disabilities, and a caregiver support group facilitator for 17 years. Mary is currently an associate speaker with Jenerations Health Education, Inc. speaking extensively on subjects related to dementia care, eldercare, caregiver issues, and successful aging.

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