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Webinar

Embracing Diversity and Better Serving Your Patients & Clients as a Team

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Not yet rated
Topic Areas:
Diversity
Categories:
Case Managers |  CDPs |  CMC/NACCM |  Continuing Ed |  Social Workers |  Nursing Home Administrators/NAB
Faculty:
Stephanie Goldstein
Course Levels:
Beginner & Intermediate
Duration:
1 Hour
Registrants (Expected or Limit):
500
License:
Product Setting: Expires 1 day(s) after program date.
Dates
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Tags: Age Diversity Communication LGBT Diversity

Description

Now, more than ever, it’s critical to acknowledge and embrace diversity while serving our patients, clients and their family caregivers.  When we work as a team toward this goal, those we serve benefit tremendously. This virtual interactive program will help you better understand diverse perspectives, acknowledge your biases, and collaborate more effectively with your colleagues in a culturally competent way.

 

This content is suitable for both beginning and intermediate levels

Credits

Social Work - New York

Jenerations Health Education, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0130. Participants are granted 1Contact Hours of Continuing Education*Live, on-line, self-study

Nursing Home Administrator

This program has been approved for Continuing Education for 1  total participant hours by NAB/NCERS—Approval # 20251114-1-A107655-DL

 

Certified Case Manager

This program has been pre-approved by the Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.  The course is approved for 1 CE contact hour(s).  Activity code: I00060638 Approval Number 240002706:   To claim these CEs, log into your CE Center account at www.ccmcertification.org.*Certificate must be retained for at least one year past the participant’s CCM board certified case manager’s renewal date.

Certified Dementia Practitioners

Jenerations is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. This is approved for 1 CEU.

Nursing

Jenerations Health Education is approved by the California Board of Registered Nursing, Provider #: 17753 for 1Contact Hours. This certificate must be retained by the licensee for a period of four years after the course ends. *All attendees seeking nursing credits are responsible for confirming that their own licensing board accepts contact hours approved by other state nursing boards.

Social Worker-Maryland

Jenerations Health Education is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. Jenerations Health Education maintains responsibility for this program.

Participant is awarded 1 Category I Maryland Social Work CEUs

 

CMC/NACCM

Jenerations Health Education is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #20-801JHE. This activity is approved for 1  CMC contact hours.

 

 

 

Assisted Living Manager-Maryland

This course meets the Office of Health Care Quality's Assisted Living Units criteria for recommendation for training to be offered to the assisted living providers of Maryland. Jenerations Health Education is an approved provider for the above stated course for Assisted Living Manager continuing education. 1hours awarded.

 

 

 

Social Work

Jenerations Health Education, #1494, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Jenerations Health Education maintains responsibility for this course. ACE provider approval period: 1/26/2024-1/26/2027 . Social Workers completing this course receive 1 Social & Cultural Competence continuing education credit.

Faculty

Stephanie Goldstein's Profile

Stephanie Goldstein Related Seminars and Products

FEC

Stephanie Goldstein, BSW, LBSW, has been in healthcare for more than 15 years.  Her experience includes both working directly with patients and as a manager in mental health and long term care. She is passionate about educating patients and families on options while promoting self-determination for those with complex physical, cognitive or mental health diagnoses.  A frequent guest lecturer for Johns Hopkins University’s Certificate on Aging program, she also loves teaching professionals about best practices in working with older generations. 

Learning Objectives

After attending this course, participants will be able to:

  1. Identify 3 ways our patients, clients and team members may be different from us.
  2. Explore 3 strategies for becoming more culturally sensitive toward persons who are different from us.
  3. Discuss 3 strategies for being a more cohesive culturally sensitive team

Agenda

30 minutes: What are our differences and what may people have experienced over their lives?

30 minutes: How can we be more culturally sensitive towards our clients and as a team?

Bibliography & References

Bibliography & References available upon request

Policies & Accommodations for Live Interactive Webinar

See below for policies and accommodations information:

  • Successful completion of our continuing education programs will require attendance for the entire event as well as completion & submission of the evaluation for at the conclusion of the webinar.  Certificates will be provided via your account once program requirements have been met.
  • To request an ADA accommodations, please contact us via email at contact@jenerationshealth.com  at least two weeks prior to the course date. Requests after that date may not be fulfilled. 
  • For grievances, contact Jenerations Health Education at 443-416-7710 or contact@jenerationshealth.com.
  • Refund Policy Live Interactive Webinars:
    • Registrations for live interactive webinars may be canceled 15 days prior to the program date with full refund.
    • Cancelations made after this date will receive credit for another Jenerations live interactive webinar.
    • Please email contact@jenerationshealth.com to discuss refund and/or exchange. 

Webinar FAQ

Q: How do I access the program?

A: Log in to your account at https://jenerations.ce21.com/ and you can launch the applicable program from your list of registered courses.  You may also click the link provided in your event confirmation or reminder emails and that will take you to your account. Please use the same email you used to register for your account.  If you do not recall your log-in information you may request it: https://jenerations.ce21.com/Account/Login

*please note that evaluations need to be completed within 30 days of the program being held.

 

Q: Do I need to set up an account? / Why do I need to register?

A: Account registration is required for each individual who wishes to participate in a CEU and receive credit to maintain credit compliance requirements.  Your account will also provide you with the ability to access your program history, handouts, and ability to download your CE certificate.

 

Q: How can I tell if I am registered?

A: Please go to your account and your registered courses will be listed.  You will also receive a registration confirmation via your email if you have successfully registered for the program.  Be sure to check your SPAM or Junk folders as well.  If you have questions about your registration or did not receive a confirmation email, please contact Contact@jenerationshealth.com.

 

Q: How do I receive my CEs at the end of the webinar? /How do I get my certificate?

A: CE certificates will be made available to all participants who attend the webinar in full, and completes the evaluation found in their registration profile for live interactive programs. For on-demand programs, participants must complete the program in it's entirety as well as the evaluation and post test.  You will find these in your profile when you log in: https://jenerations.ce21.com/

 

 

Q: What if I am running late or must leave before the program ends? Will I still receive credit? 

A: Due to credit compliance standards, full attendance is required to receive CE certificate. Therefore, if you arrive to the webinar late or leave the webinar early, you may not qualify to receive a CE certificate.  Jenerations does not offer partial credit for participation.

 

Q: What if I get kicked out of a webinar and cannot get back in?

A: Should you have technical difficulties; you should be able to rejoin the webinar through your account profile by clicking “Launch Webinar”. Our attendees are given a grace period to rejoin; however, failure to return in time, will result in not receiving CE credits.  If technical difficulties are experienced by the entire group a notice will be sent out advising of such.

 

Q: Are the webinars live?

A: Yes, our Jenerations webinars are live and interactive - not pre-recorded. To receive credit, these webinars should be treated as if you are attending an in-person course in a classroom setting and will also require a minimum participation.  This is tracked via your online participation as well as polls/quiz responses and other applicable certification requirements.

NOTE: Jenerations also offers On-Demand content.  This content is pre-recorded.  Credits may differ from the original Live Webinar offering.

 

Q: Who are you authorized by?

A: While most licensing boards for social work accept CE, credits provided by (ASWB), licensees are responsible for determining where specific courses meet their jurisdiction’s requirements.  State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.  **It is the responsibility of the registered user to review the details of each program and the credit approvals (noted in the approval statement under the Credits tab) on the website to determine which CE approvals are being offered for each course.

Jenerations Health Education is approved by the following organizations:

Jenerations Health Education regularly submits programs to the following entities for program approvals:

  • Commission for Case Management Certification (Certified Case Managers)
  • NAB/NCERS (Nursing Home Administrators)
  • National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners (Certified Dementia Practitioners)
  • Certified Financial Planner Board of Standards (Certified Financial Planners)
  • Association of Social Work Boards, ACE program (ASWB ACE)


Q: Are there specific equipment or technical requirements?

There are recommended system settings and system requirements.  System requirements are:

  • Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
  • Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
  • Broadband Internet connection: Cable, High-speed DSL & any other medium that is internet accessible.

It is recommended to have a wired connection or at minimum a strong wireless connection.  Should you lose connectivity to the program it may impact your attendance which can impact the participation needed to obtain credit. 

 

Q: Do you offer ADA Accommodations?

A: Yes! If you are requesting ADA accommodations, please contact us via email at contact@jenerationshealth.com  at least two weeks prior to the course date. Requests after that date may not be fulfilled. 

 

Q: What do I do if I have a complaint/grievance?

A: For grievances, contact Jenerations Health Education at 443-416-7710 or contact@jenerationshealth.com. 

 

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