Countertransference happens to all health and mental health professionals, regardless of how seasoned or educated they may be. This interactive program will help participants identify both overt and less obvious forms of countertransference. It will also help participants determine how to ethically manage, resolve, and prevent it.
Content Level: Beginner to Intermediate Level
Jenerations Health Education, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0130. Participants are granted 1Contact Hours of Continuing Education*Live, on-line, self-study
This program has been approved for Continuing Education for 1 total participant hours by NAB/NCERS—Approval # 20231208-1-A89487-DL
This program is pending approval by CCMC for continuing education credits. Please check back for approval or contact email@example.com with any questions.
Jenerations is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. This is approved for 1 CEU.
Jenerations Health Education is approved by the California Board of Registered Nursing, Provider #: 17753 for 1Contact Hours. This certificate must be retained by the licensee for a period of four years after the course ends. *All attendees seeking nursing credits are responsible for confirming that their own licensing board accepts contact hours approved by other state nursing boards.
Jenerations Health Education is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. Jenerations Health Education maintains responsibility for this program.
Participant is awarded 1 Ethics, Category 1 Maryland Social Work CEUs
Jenerations Health Education is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #20-801JHE. This activity is approved for 1 CMC contact hours.
This course meets the Office of Health Care Quality's Assisted Living Units criteria for recommendation for training to be offered to the assisted living providers of Maryland. Jenerations Health Education is an approved provider for the above stated course for Assisted Living Manager continuing education. 1hours awarded.
Four Tips for Identifying, Managing & Resolving Countertransference: An Ethical Discussion, Course #3965, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Jenerations Health Education as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: 02/25/2022 - 02/25/2024. Social workers completing this course receive 1 Ethics continuing education credits
• ACE individual course approval meets the NJ Board of Social Work Examiners requirements for individual course approval pursuant to NJ Code 13:44G-6.4.16. • Participation in the ASWB ACE Course Approval Program requires that the provider abide by all of the criteria set forth by New Jersey Administrative Code Title 13 Chapter 44 G Subchapter 6.
Q: How do I access the program?
A: Log in to your account at https://jenerations.ce21.com/ and you can launch the applicable program from your list of registered courses. You may also click the link provided in your event confirmation or reminder emails and that will take you to your account. Please use the same email you used to register for your account. If you do not recall your log-in information you may request it: https://jenerations.ce21.com/Account/Login
Q: Do I need to set up an account? / Why do I need to register?
A: Account registration is required for each individual who wishes to participate in a CEU and receive credit to maintain credit compliance requirements. Your account will also provide you with the ability to access your program history, handouts, and ability to download your CE certificate.
Q: How can I tell if I am registered?
A: Please go to your account and your registered courses will be listed. You will also receive a registration confirmation via your email if you have successfully registered for the program. Be sure to check your SPAM or Junk folders as well. If you have questions about your registration or did not receive a confirmation email, please contact Contact@jenerationshealth.com.
Q: How do I receive my CEs at the end of the webinar? /How do I get my certificate?
A: CE certificates will be made available to all participants who attend the webinar in full, and completes the evaluation found in their registration profile for live interactive programs. For on-demand programs, participants must complete the program in it's entirety as well as the evaluation and post test. You will find these in your profile when you log in: https://jenerations.ce21.com/
Q: What if I am running late or must leave before the program ends? Will I still receive credit?
A: Due to credit compliance standards, full attendance is required to receive CE certificate. Therefore, if you arrive to the webinar late or leave the webinar early, you may not qualify to receive a CE certificate. Jenerations does not offer partial credit for participation.
Q: What if I get kicked out of a webinar and cannot get back in?
A: Should you have technical difficulties; you should be able to rejoin the webinar through your account profile by clicking “Launch Webinar”. Our attendees are given a grace period to rejoin; however, failure to return in time, will result in not receiving CE credits. If technical difficulties are experienced by the entire group a notice will be sent out advising of such.
Q: Are the webinars live?
A: Yes, our Jenerations webinars are live and interactive - not pre-recorded. To receive credit, these webinars should be treated as if you are attending an in-person course in a classroom setting and will also require a minimum participation. This is tracked via your online participation as well as polls/quiz responses and other applicable certification requirements.
Q: Who are you authorized by?
A: While most licensing boards for social work accept CE, credits provided by (ASWB), licensees are responsible for determining where specific courses meet their jurisdiction’s requirements. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. **It is the responsibility of the registered user to review the details of each program and the credit approvals (noted in the approval statement under the Credits tab) on the website to determine which CE approvals are being offered for each course.
Jenerations Health Education is approved by the following organizations:
Jenerations Health Education regularly submits programs to the following entities for program approvals:
Q: Are there specific equipment or technical requirements?
There are recommended system settings and system requirements. System requirements are:
It is recommended to have a wired connection or at minimum a strong wireless connection. Should you lose connectivity to the program it may impact your attendance which can impact the participation needed to obtain credit.
Q: Do you offer ADA Accommodations?
A: Yes! If you are requesting ADA accommodations, please contact us via email at firstname.lastname@example.org at least two weeks prior to the course date. Requests after that date may not be fulfilled.
Q: What do I do if I have a complaint/grievance?
A: For grievances, contact Jenerations Health Education at 443-416-7710 or email@example.com.
Bibliography & References available upon request
15 minutes: What is countertransference?
20 minutes: Defining the differences between over and covert forms of countertransference and how they manifest
25 minutes: How can we utilize our Codes of Ethics/Codes of Conduct to help address issues of countertransference?
See below for policies and accommodations information: