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Live Event
Serving Unreasonable Older Adults & Their Families
- Average Rating:
- 8
- Topic Areas:
- Not Available
- Faculty:
- Jennifer L. FitzPatrick, MSW, LCSW-C, CSP
- Course Levels:
- Beginner & Intermediate
- Duration:
- 2 Hours
- License:
- Not Applicable
- Location:
- Barnes & Noble - Moorestown, New Jersey
Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.
Description
Contrary to myths and stereotypes about older adults, most are reasonable and straightforward to work with. But when we encounter older adults and their families who are unreasonable, we frequently feel like they are taking up all of our time and energy. This interactive workshop will help participants understand why some older adults and their family caregivers are unreasonable and build empathy for those difficult clients. This workshop will also assist participants provide the best treatment to these clients while protecting themselves from burnout.
LOCATION:
Barnes & Noble
1311 Nixon Drive
Moorestown, NJ 08057
5:30pm-6:00pm: Registration, Refreshments, Book Signing & Remarks
6:00pm-7:00pm: CE Program
7:00pm-7:30pm: Book Signing/Closing Remarks
Credits
Nursing Home Administrator
This program has been approved for Continuing Education for 1 total participant hours by NAB/NCERS—Approval # 20240320-1-A91580-IN
Certified Case Manager
This program has been pre-approved by the Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code: S00054245 Approval Number 230000693: To claim these CEs, log into your CE Center account at www.ccmcertification.org.*Certificate must be retained for at least one year past the participant’s CCM board certified case manager’s renewal date.
Certified Dementia Practitioners
Jenerations is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. This is approved for 1 CEU.
Nursing
Jenerations Health Education is approved by the California Board of Registered Nursing, Provider #: 17753 for 1Contact Hours. This certificate must be retained by the licensee for a period of four years after the course ends. *All attendees seeking nursing credits are responsible for confirming that their own licensing board accepts contact hours approved by other state nursing boards.
Certified Financial Planners (CFPs)
Accepted for 1 hour(s) of Continuing Education Credits through the CFP Board
CMC/NACCM
Jenerations Health Education is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #20-801JHE. This activity is approved for 1 CMC contact hours.
Social Work ASWB Individual Program Approval
Serving Unreasonable Older Adults & Their Families, Course #4308, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Jenerations Health Education as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: 07/11/2022 - 07/11/2024. Social workers completing this course receive 1 General Social Work Practice continuing education credits.
Notice to providers of New Jersey SW Continuing Education:
• ACE individual course approval meets the NJ Board of Social Work Examiners requirements for individual course approval pursuant to NJ Code 13:44G-6.4.16
Faculty
Jennifer L. FitzPatrick, MSW, LCSW-C, CSP Related Seminars and Products
Jenerations Health Education
Jennifer L. FitzPatrick, MSW, LCSW-C, CSP is the founder of Jenerations Health Education, Inc., a full service healthcare education organization. With over 20+ years experience in healthcare, Jennifer is also a gerontology instructor at Johns Hopkins University’s Certificate on Aging program. Her mission is to help healthcare organizations and professionals grow while empowering patients and their caregivers.
Jennifer appears frequently in the media and has been featured on ABC, CBS, NBC, Univision, Sirius XM and in Fast Company, Reader’s Digest, Forbes, U.S. News & World Report, The Huffington Post and many more. A member of the National Speakers Association, she is one of less than 800 Certified Speaking Professionals (CSP) worldwide. Her first book, Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One helps family caregivers and is also a resource for healthcare professionals who want to set better boundaries with patients.
Jennifer is primarily a keynote speaker at national conferences but also offers private programs to corporations, government and non-profit organizations For more information on keynote speaking, please click here.
When she’s not speaking and writing, Jennifer loves boating with her husband Sean. In nautical circles her claim to fame is being the Chesapeake Bay’s least talented first mate. Having grown up in the Philadelphia area, her secret talent is parallel parking.
Learning Objectives
Learning Objectives
- Identify causes of unreasonable behavior in older adults and their families.
- List at least 3 strategies for managing unreasonable older adults and their families.
- Name at least 3 ways to minimize unreasonable behavior in older adults and their families.
Agenda:
10minutes: What IS Unreasonable Behavior?
20 minutes: What Causes Unreasonable Behavior?
30 minutes: Strategies to Manage Situations & Protect Yourself & Your Organization When Handling Unreasonable Older Adults & Their Family Members
Live (Onsite) Programs - FAQ
*Successful completion of this seminar will require attendance for the entire event, signing in & out as well as completion & submission of the evaluation form.
*Certificates distributed upon completion & receipt of evaluation
*Partial credit is not offered
Q: Do you offer ADA Accommodations?
A: Yes! If you are requesting ADA accommodations, please contact us via email at contact@jenerationshealth.com at least two weeks prior to the course date. Requests after that date may not be fulfilled.
Q: What do I do if I have a complaint/grievance?
A: For grievances, contact Jenerations Health Education at 443-416-7710 or contact@jenerationshealth.com.
Bibliography & References
Bibliography & References available upon request
Location
Barnes & Noble
1131 Nixon Drive, Moorestown, New Jersey 08857, United States
(856) 608-1622
stores.barnesandnoble.com
(856) 608-1622
stores.barnesandnoble.com