Supervision: The Key to Guiding social workers toward successfully working with the senior population

Credits

Faculty

Joanna Frankel Related Seminars and Products

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Joanna Frankel is a graduate of Towson University with her Bachelors in both Psychology and Gerontology. Following, Joanna obtained her MSW from the University of Maryland School of Social Work with a clinical concentration and a focus in Aging. Since, Joanna has been working in the long-term care setting for over 15 years. Her experience includes directing the social work department in a 205-bed facility, with clients who have a variety of mental health issues, long term care needs, at end of life, on dialysis and who are ventilator dependent.  Additionally, Joanna is passionate about and has expertise in dementia, advance directives/end of life and mental health issues in the elderly. Furthermore, she has spent the last 10 years consulting in several nursing homes, educating social workers on the proper practices of long-term care while providing clinical supervision. Joanna has always educated interdisciplinary teams, patients and families on various topics on aging. When Joanna isn’t working, you can find her playing ball with her husband and 2 boys or at the nearest sushi restaurant.

Learning Objectives

Learning Objectives:

• Learn 2 ways to be creative during both individual and group supervision and how to be most effective when working with the senior population.
• Explain the need to encourage supervisees to be empathetic when dealing with challenging and emotional scenarios although it can trigger a personal experience.
• Name 2 skills to have to work with geriatric clients.

Agenda:

20 minutes: Review use of supervision in enhancing skills to work with seniors

20 minutes: Review and discussion of the role of empathy

20 minutes: Best practices and review of effective traits in working with seniors

Webinar FAQ

Q: How do I access the program?

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A: CE certificates will be made available to all participants who attend the webinar in full, and completes the evaluation found in their registration profile for live interactive programs. For on-demand programs, participants must complete the program in it's entirety as well as the evaluation and post test.  You will find these in your profile when you log in: https://jenerations.ce21.com/

Q: What if I am running late or must leave before the program ends? Will I still receive credit? 

A: Due to credit compliance standards, full attendance is required to receive CE certificate. Therefore, if you arrive to the webinar late or leave the webinar early, you may not qualify to receive a CE certificate.  Jenerations does not offer partial credit for participation.

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A: Should you have technical difficulties; you should be able to rejoin the webinar through your account profile by clicking “Launch Webinar”. Our attendees are given a grace period to rejoin; however, failure to return in time, will result in not receiving CE credits.  If technical difficulties are experienced by the entire group a notice will be sent out advising of such.

Q: Are the webinars live?

A: Yes, our Jenerations webinars are live and interactive - not pre-recorded. To receive credit, these webinars should be treated as if you are attending an in-person course in a classroom setting and will also require a minimum participation.  This is tracked via your online participation as well as polls/quiz responses and other applicable certification requirements.

Q: Who are you authorized by?

A: While most licensing boards for social work accept CE, credits provided by (ASWB), licensees are responsible for determining where specific courses meet their jurisdiction’s requirements.  State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.  **It is the responsibility of the registered user to review the details of each program and the credit approvals (noted in the approval statement under the Credits tab) on the website to determine which CE approvals are being offered for each course.

Jenerations Health Education is approved by the following organizations:

• The Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) Program, #1494, which is accepted by most States and Provinces. https://www.aswb.org/ace/ace-jurisdiction-map/
• The Maryland Board of Social Worker Examiners (BSWE).
• Jenerations Health Education is an approved continuing education provider by the Texas State Board of Social Work Examiners – Provider # 6859.
• Jenerations Health Education, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0130*Live In-Person, Live Online and Self-Study
• Jenerations Health Education is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #20-801JHE.

Jenerations Health Education regularly submits programs to the following entities for program approvals:

• Commission for Case Management Certification (Certified Case Managers)
• NAB/NCERS (Nursing Home Administrators)
• National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners (Certified Dementia Practitioners)
• Certified Financial Planner Board of Standards (Certified Financial Planners)
• Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) Program

Q: Are there specific equipment or technical requirements?

There are recommended system settings and system requirements.  System requirements are:

• Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
• Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
• Broadband Internet connection: Cable, High-speed DSL & any other medium that is internet accessible.

It is recommended to have a wired connection or at minimum a strong wireless connection.  Should you lose connectivity to the program it may impact your attendance which can impact the participation needed to obtain credit. 

Q: Do you offer ADA Accommodations?

A: Yes! If you are requesting ADA accommodations, please contact us via email at contact@jenerationshealth.com  at least two weeks prior to the course date. Requests after that date may not be fulfilled. 

Q: What do I do if I have a complaint/grievance?

A: For grievances, contact Jenerations Health Education at 443-416-7710 or contact@jenerationshealth.com. 

Bibliography & References

Bibliography & References available upon request

Policies & Accommodations for Live Interactive Webinar

See below for policies and accommodations information:

• Successful completion of our continuing education programs will require attendance for the entire event as well as completion & submission of the evaluation for at the conclusion of the webinar.  Certificates will be provided via your account once program requirements have been met.
• To request an ADA accommodations, please contact us via email at contact@jenerationshealth.com  at least two weeks prior to the course date. Requests after that date may not be fulfilled. 
• For grievances, contact Jenerations Health Education at 443-416-7710 or contact@jenerationshealth.com.
• To review Jenerations Health Privacy Policy, please see: https://jenerationshealth.com/faq/
• Refund Policy Live Interactive Webinars:
  • Registrations for live interactive webinars may be canceled 15 days prior to the program date with full refund.
  • Cancelations made after this date will receive credit for another Jenerations live interactive webinar.
  • Please email contact@jenerationshealth.com to discuss refund and/or exchange.