11 - Creating a Caregiver-Inclusive Culture in Dementia Care

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12 - Creating an (Almost!) Stress-Free Experience for Clients and Patients

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13 - Creating an (Almost!) Stress-Free Experience for Clients and Patients

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14 - Creating An Ethical Culture When You Serve Clients Who Have Personality Disorders

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15 - Dealing with Difficult and Challenging Family Members

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16 - Dementia and Palliative Care: Applying Palliative Care from Onset to Death

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17 - Don’t Cross That Line: Ethical Boundaries While Treating Clients with Narcissistic Histrionic and Borderline Traits

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18 - Elder Speak: Effectively Communicating with Older Adults

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19 - Elder Speak: Effectively Communicating with Older Adults

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20 - Embracing Diversity and Better Serving Your Patients & Clients as a Team

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