1 - Clinical Relationships: Improving Communication with Patients, Clients and Families

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2 - Communicating with Alzheimer's Patients and their Families: Strategies for Success

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3 - Elder Speak: Effectively Communicating with Older Adults

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4 - Elder Speak: Effectively Communicating with Older Adults

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5 - Optimizing the Healthcare Experience for Patients: Improving Service & Clinical Outcomes

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6 - Patients & Clients Don’t Want Your “Best Guess”: Problem Solving Through Creative, Ethical and Critical Thinking

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7 - Smoother Sailing: Mastering Dementia Fluency in Health and Mental Health Settings

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8 - Taboo Topics: Helping Adult Children Discuss Tough Subjects with Their Parents

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9 - Taboo Topics: Helping Adult Children Discuss Tough Subjects with Their Parents

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10 - Understanding and Being Understood: Communicating in the Sphere of Dementia

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