11 - Ethical Challenges of Serving a Self-Neglecting Older Client

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12 - Contemporary Ethics in Working with Personality Disorders & Seniors

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13 - Not Always Intentional: How to Avoid Abuse, Neglect & Exploitation in Long Term Care

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14 - Don’t Cross That Line: Ethical Boundaries While Treating Clients with Narcissistic Histrionic and Borderline Traits

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15 - Optimizing the Healthcare Experience for Patients: Improving Service & Clinical Outcomes

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16 - Embracing Diversity and Better Serving Your Patients & Clients as a Team

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17 - Terminating a Healthcare Relationship: Ethical Dilemmas Involved with Discharges

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18 - Travel with a Dementia Patient: How to Guide Families

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19 - Recognizing and Responding To Burnout, Compassion Fatigue & Countertransference During A Healthcare Crisis

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20 - Better Serving Patients and Clients Who Aren't Your Age

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